Document Type : Research Paper


Quality Management Research Group, University of Isfahan


The total quality management (TQM) and organizational learning are considered as management practices that can enhance innovation organization. The aim of this study is to investigate the mediating role of organizational learning in relation to TQM and organizational innovation. This study is applied in terms of the target, and descriptive-correlation in terms of method. The statistical population of the study consisted of small and medium-sized enterprises (SEMs) in Mobarakeh industrial town. The sampling method was simple random and 150 companies were selected to determine the sample size by Sample Power software. Questionnaire were used to collect the data. The validity of Them was confirmed using content and construct validity and their reliability was obtained by Cronbach's alpha. The data was analyzed by structural equation modeling with the help of SMART-PLS software. The research findings showed that TQM has significant effect on innovation and organizational learning. Also, the effect of organizational learning on organizational innovation is meaningful and positive. Besides, the findings showed that TQM has a significant effect on organizational innovation through organizational learning as a meditator variable. According to the results, TQM and organizational learning have a great influence to make and improve the organizational innovation in SMEs.


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